Shipping Policy

At Ali Jee, we are committed to providing our customers with the best possible shipping experience. We offer free shipping on most of our products from overseas, however, there may be a small shipping fee for some products, which will be clearly stated during the checkout process or on the product page.

Shipping Timeframe:

The shipping timeframe may vary depending on the product and its origin. Most of our products are shipped directly from our warehouse and suppliers overseas. Due to this, shipping timeframes may vary from 2-6 weeks, depending on the product’s destination.

Shipping Process:

Once your order is confirmed and processed, we will provide you with a tracking number and update you on the status of your order. In some cases, the tracking information may take 3-5 days to become available. Please note that we cannot be held responsible for any delays in shipping due to factors beyond our control, such as customs clearance processes, weather conditions, or public holidays.

Shipping Locations:

We offer shipping to most locations in Australia. However, some remote areas may not be eligible for free shipping. In such cases, a small shipping fee may apply, which will be clearly stated during the checkout process.

Shipping Carriers:

We use a variety of carriers, including but not limited to Australia Post, DHL, and FedEx, to ensure that your products are delivered to you in a timely and efficient manner.

Shipping Restrictions:

Certain products may be subject to shipping restrictions due to legal or regulatory reasons. In such cases, we will notify you during the checkout process.

Shipping Charges:

We strive to keep our shipping charges as low as possible. However, in some cases, a small shipping fee may apply to cover the cost of shipping the product to your location.

Shipping Time:

Shipping time will be mentioned in the product description, alternatively, you can see that in tracking. Generally, it takes anywhere from 6 business days to 30 business days

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us via email or phone, and we will be happy to assist you.